Ross Exton

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Ross Exton

Accredited Expertship Coach


Growing up I was lucky enough to experience all kinds of Australia. We lived in Cleveland, on the coast across from the beautiful North Stradbroke Island, then we lived in Brisbane, and Toowomba for a while too. I still love getting out and seeing a much of Australia as I can, although with some overseas trips lately we’ve been getting to know Italy – ‘solo un po’.

I’m married with two children, and spend much of my spare time gardening, or going to the gym now and again to stay in shape. I also enjoy reading about technology, roman history (hence the recent Italian trips!) and when I switch my mind off I like to read a variety of commercial fiction.

Professional background

I started off as a Finance Manager, and was asked to take over the IT team in Australia to provide some structure and focus. 40 years later, and I’ve created, managed and supported IT teams across Asia Pacific from Japan to Pakistan to New Zealand. And during that time I’ve amassed a wealth of experience in IT General Management & Operations, at CIO level and in Business Finance & Operations roles.

Now, coaching with Expertunity all that experience is channeled through the Expertship Model, and focused on helping experts make the most of their careers.

What single innovation, from your area of expertise,
has had the greatest impact on the world?

The Personal Computer. The first time the general public were introduced to a ‘machine’ that could augment their own thinking processes. A turning point I believe.

Favourite Expert Quote

“If you really look closely, most overnight successes took a long time.”
Steve Jobs


  • Bachelor of Business (majors in Management, Accounting and Behavioural Science)


  • CPA

Coaching Style

Working one-on-one as a coach requires a different approach than that of facilitation. Although a subtle, guiding influence is helpful, it’s also more of a collaborative process.

Facilitation Style

Facilitation always has to have a gentle, guiding influence. The road has to be discovered by the team with as little help as possible, and only as much as required.