Watch the webinar: GenesisCare explains how to get the best out of your organisation’s technical specialists

An in-depth examination of a very successful Expertship program

Led by Rachael Grant, Global Head of Talent and Culture, GenesisCare.

0:00

Introduction

0:30

Who are experts?

1:50

Why experts are frustrated with their career path

7:06

Capability frameworks for experts

9:16

About GenesisCare

17:08

What did Impact/Expertship hope to achieve?

20:40

How did you sell Impact to the organisation?

30:12

Outcomes – an 82% net promoter score

40:42

Rachel summarises three reasons why GenesisCare adopted Impact/Expertship

41:58

Audience questions 

WHAT YOU’LL LEARNRachael Grant, GenesisCare.
Rachael Grant is the Global Head of Talent and Culture for the fast-growing Australian healthcare group, GenesisCare. It’s an expert-heavy industry, and the group employs a wide range of technical specialists including radiation therapists, cardiophysiologists, physicists, doctors, nurses, engineers, and more. But prior to Rachael’s arrival, GenesisCare’s development of its experts, like that of many organisations, went no further than a focus on building technical competence.

In early 2019, Rachael and her team piloted their first expertship program, Impact, to develop enterprise skills for technical specialists. Over breakfast, Rachael will share an in-depth review of:

  • The initial reaction from the business, and how Talent and Culture built consensus to test the concept;
  • Early learnings, first reception, and how the Impact program has since developed into additional formats in the UK and Australia;
  • Why future sessions are already heavily oversubscribed; and
  • What she and her team learned, the return on investment, and what they would do differently.
  • … with plenty of time for Q&A

This is a one-off opportunity to hear from and talk directly to a senior talent and culture peer who, along with her team, has changed the way her organisation invests in experts.

Sponsored by Expertunity.