How virtual Expertship programs work

Written by Alistair Gordon, 07 Jun 2020

THE BENEFITS OF VIRTUAL, COACHING STYLE DELIVERY

Virtual expertship programs are delivered virtually using a unique combination of a short virtual workshop, followed by five two-hour coaching pods.

Each pod has four participants, and one expertship coach. Clients often launch two or three pods together.

The coaching nature of the program is hugely popular and effective with experts. There are many benefits:

  • Very time efficient – the program takes places in two-hour time blocks, once a fortnight, making it easy for experts to be available;, after an initial one day online workshop;

  • Learn and deploy – experts tackle several foundational topics in the one day workshop, and then have time between coaching sessions to deploy new skills and techniques. Participants tell us they love this design;

  • Real air time for real challenges – the small group coaching format allows each of the four experts real airtime, with their expertship coach, to discuss real challenges, and work together to find real solutions; experts tell us they love this very applied learning design; this aspect particularly appeals to the more introverted experts for whom large workshops are a stressful environment;

  • Creative matching in pods – the small group coaching format allows for great flexibility in bringing four participants together – either from different divisions, domains, geographies, or time zones;

  • Just-in-time – clients don’t have to worry about gathering a large list of participants together for a workshop, with just four “program-ready” participants, the pod can be up and running in a fortnight;

  • Multi-client pods are easy too – if you only have one participant, that’s no problem either because Expertunity now offered multi-client pods that start each month; there are very specific advantages to these pods as well, particularly for experts who have worked for just one organisation for six years or more.

HOW DOES IT WORK?

The configuration of Mastering Expertship Pods is simple, but very comprehensive:

  • Four participants to a pod;

  • One day virtual workshop; followed by

  • Four coaching sessions, meeting fortnightly;

  • One final session where experts present their growth plans to their managers in a group setting. An inspiring session for all concerned;

  • One dedicated Expertship coach throughout the entire four month journey;

  • The Expertship 360 survey is included, with 121 feedback. Very often, this is the first structured feedback experts have ever received;

  • A copy of the Expertship Growth Guide for every participant; Two 121 coaching sessions between an individual participant and the Expertship coach;

  • Comprehensive manager engagement and 3-ways sessions between coach, participant, and their manager;

  • Access to the Expertship learning portal;

  • Access to the Expertship alumni program post program;

It really is a very comprehensive program that produces outstanding results.

MANAGERS MATTER

One of the highlights of the small group coaching design is that we have been able to significantly elevate the role managers play in the program. They are involved now throughout the four month journey. How do we achieve this?

  • Induction videos – we have recorded specific videos to help managers understand about the program, the experience their participant will have, and their role as manager during the program; and also a detailed description of the Expertship 360;

  • The Expertship 360 – managers are involved in helping their participants build a suitable respondent list, and then take part in a 3-way review of themes sessions with their participant, and the Expertship coach;

  • Manager Toolkits – every topic in the small group coaching program has a manager’s toolkit which is emailed to the manager the day after their participant has done the topic; this helps managers have meaningful and informed discussions and follows-ups with their participants, and also helps build their knowledge of the Expertship Model;

  • Access all materials – we provide access for managers to all of the materials on the program via our Learning Portal; and

  • Surveys – we now survey managers twice on the progress their participant is making, and also seeking their feedback on the program so we can improve the manager experience.

All of these measures increase the likelihood of the manager assisting their participant to grow their Expertship skills substantially.

NEXT STEPS

Contact us for more information.